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Find the Best Medical Transportation Service
Each medical situation is different and every individual’s health and knowledge of their situation varies. Finding a medical transportation service that is best-fit for your office, patient, client and community can be a daunting task.
These 7 tips will help you choose the best transportation company for your brand.
1. Safety First
It is imperative to select a company that brings peace of mind. Ask about emergency procedures, hiring practices and references. A reputable company should have no problem with giving references.
At IU, all of our drivers undergo extensive background checks before they’re contracted with us. Drivers are CPR certified, hold a valid driver’s license, have a clean driving record, are trained in first aide procedures and adhere to the privacy standards set forth by the Health Insurance Portability and Accountability Act (HIPAA).
Medical professionals know accidents can happen at any time. Be sure to find out how quickly the company can accommodate an emergency request. What kind of services do they provide? Will there be a nurse, EMT or paramedic on board?
3. Service Offering
The best non-emergency medical transportation companies are equipped with a team of professionals that can accommodate situations of all kinds. These companies deliver superior service and offer more than one escort option.
Door-to-door service is the best way to make a lasting impression. The logistics of coordinating medical transportation for your client can be complex. You don’t want to miss any details of your patient’s journey.
Door-to-door services include sedan ambulatory transportation, wheelchair transport services, basic life support ambulance and advanced life support ambulance. At IU, our drivers follow up with documentation after each ride.
5. Short Long Distance Transportation
Be sure to find out if the transportation company is within your service area. The best transportation companies will be upfront about the areas they service.
Long distance medical transportation occurs when traveling abroad or for transporting a patient to the best facility. Look for a medical transportation company that provides a medical team to escort the patient from the hospital or clinic to an airport, and accompanying them during a layover.
If your patient is healthy enough to travel by air, ask us about flight escorts. This mode of transportation is ideal for those who are cognitive but need medical supervision.
At IU, our medical transportation services are available coast-to-coast! We can escort your patient to a nearby town or a facility in another state. For a detailed quote, please call 800-726-9891 or fill out the form at the bottom of the page.
6. Vehicle Maintenance
Another important factor to take into consideration is the care and maintenance of the fleet of vehicles. Ask about the make and model of the vehicles and the appropriate inspection or smog check as applicable per state.
7. The “X-Factor”
What makes the transportation company stand out from the competition? In addition to transportation, clients can request a medical interpreter to accompany a patient during the ride. These interpreters are qualified in industry-specific terminology, are professionally trained and are native speakers.
Making Connections Nationwide. For more information about Interpreters Unlimited and our medical transportation services, please call 800-726-9891 or fill out the form below.